ABOUT DBNC
DBNC is a community hub that provides a range of activities and services for locals.
We work collaboratively with other community stakeholders, local residents and groups to build community capacity. Our core mission is to be a catalyst in the community for empowering locals to achieve their goals, and to advocate for change on issues that impact the community and its people.
We do this by offering a range of services, activities and initiatives that increase social inclusion, employment and community development, locally in D’Bay.
DBNC has strong ties to the community, having emerged from a grassroots movement in the 1990’s to support community needs. In early-1992 a local group began to meet informally, and by May the first public meeting of 50-plus residents was held. Soon after, a steering committee was formed to manage the incorporation of the centre and develop its future direction.
History of DBNC
DBNC officially opened in July 1992 and achieved incorporation by November 1992. We continue to be governed by a strong management committee made up of community members that drive the centre’s vision and approach from the local perspective.
DBNC is a well-respected, key service provider in D’Bay, where community members can come for a broad range of services. Over the past 27 years, we’ve developed and delivered a range of programs that serve the need of the community. We aim to provide locals who are vulnerable and impacted by hardship with access to multiple pathways that enable them to move toward their life goals.
Information
Feedback, Compliments and Complaints
Compliments, complaints and other forms of feedback provide DBNC with valuable information about client satisfaction. It is also an opportunity for us to improve.
We encourage feedback and comments on the services we provide, both positive and negative. Whether a compliment or complaint, your feedback will be treated with confidentiality and sensitivity.
You can lodge feedback, compliments or complaints:
- Directly with a staff member, either verbally or by submitting a completed Feedback or Complaints Form.
- By email to director@dbnc.org.au
- By phone on (07) 3204 2022
- In writing to: Director, Deception Bay Neighbourhood Centre, 24 Endeavour Street, Deception Bay QLD 4508.
- Anonymously, using the Feedback Box located in the entrance foyer of the centre.