Getting Help


We work with families with children under 18 years that are experiencing crisis. Our Family Resilience Workers assist families in reaching their desired goals by breaking down barriers and building on your family strengths: we work with you to understand what support is needed, and to rally support around you as identified and agreed to by you.


DBNC has a counsellor available every weekday. Our counsellors are fully qualified, have years of experience working with the D’Bay community, and offer services to individuals, couples and families. One-hour private sessions are by appointment only.


DBNC offers Certificate I to III courses throughout the year. Courses vary, depending on local job demand and include certificate training, as well as job preparation. Keep an eye on our Facebook page for courses.

DBNC offers fully funded certificate courses for eligible participants through funding from the State Government’s Skilling Queenslanders for Work initiative.


Parenting from the Inside Out workshops are available periodically, for small groups. Delivered by DBNC in a relaxed and friendly style, this workshop supports families in everyday parenting. You’ll explore your parenting strengths, build a greater understanding of child development, attachment and behaviour, and explore communication strategies. This workshop can be followed up with Take 2 which builds on content from Parenting from the Inside Out.


Take Charge of Your Anger: Manage Emotions to Improve Family Relationships workshops are available periodically, for small groups. This DBNC workshop explores anger, what lies beneath it, and how it affects the self, family and others. It supports you to discover strengths within yourself, as well as in significant relationships in order to create allies against anger.


Individuals and families can access financial resilience support at the centre. Through our DollarSmart program residents are able to build budgeting knowledge and apply for no interest loans (NILS). For those experiencing financial hardship DollarSmart can support you to work with debtors on outstanding bills. One-hour private sessions are by appointment only. Group workshops are also held periodically, as advertised.


DBNC offers residents who are experiencing financial stress with emergency relief supplies. Due to funding DBNC is limited to offering support such as milk and bread, nappies, essential prescriptions, sanitary products and bus passes. Where greater financial support is needed, we’ll refer residents to organisations that provide specialized assistance.


Centrelink appointments are available at the centre on Thursday morning between 9:30am – 11:00am. Contact DBNC on (07) 3204 2022 to make a private appointment.


Kyabra provide a Keys to Early Intervention in Homeless Service (KEIHS) for people that are experiencing issues with their tenancy. KEIHS experienced workers provide confidential service, which gives you information about housing, assists you to make contact with other services, advocate on your behalf, keep you informed of your rights and responsibilities as a tenant, and provide case management support.

KEIHS can be contacted directly on (07) 3204 2368

RentConnect are at DBNC once a month to provide services to people looking for a place to rent, or struggling to access the private rental market due to non-financial barriers, such as:

  • Limited rental history
  • A lack of skills, knowledge or understanding of how the private rental market works
  • A lack of documents required for private rental applications

Contact DBNC on (07) 3204 2022 to make a private appointment to see RentConnect.


Moreton Bay Regional Council provide a free vaccine clinic to eligible residents of all ages, in alignment with the National Immunisation Program – Queensland Schedule.

The clinic is in the community room from 9:30 – 11:30am, second Tuesday of each month. No appointment needed.


Moreton Bay Community Legal Service are at the centre every Tuesday evening to provide legal information, advice and referrals; legal document service; and community legal education.

Contact the Legal Service on (07) 5495 5916 to make an appointment.

Find MBCLS on Facebook @ /mbrcls.


Carers QLD are at DBNC every Thursday afternoon for drop in sessions to provide information and support for NDIS. Carers Queensland can help you understand the NDIS and how to access the scheme, they can support you through the planning process, and help find support already available in the local community if you’re not eligible for NDIS.

Drop in Thursdays, anytime between 1:00pm – 3:00pm. No appointment needed.

About Us

Welcome to DBNC
To keep updated, Like us on Facebook

Open Hours

9:30am to 2:30 pm
Monday to Friday
or by appointment

  • 24 Endeavour Street, Deception Bay Qld 4508
  • 07 3204 2022
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